F.A.Q.

1. What can I do on The Intern Insider?

There are three main things you can do:

1) Browse a wide range of internship opportunities in all sorts of Malaysian industries

2) Compare reviews for an accurate picture of the merits of different internships

3) Contribute your own review after completing an internship

2. How do I look for internships on The Intern Insider?

Finding the right internship is a breeze. You can narrow them down with your preferences in three things: industries, departments, or companies.

Industries group companies by their type and sector. You might be interested in accountancy firms, or consultancies. You might be looking for experience in law firms. Or you might want to have a look into our public sector and our political parties.

Departments describe occupations. Companies often have a diverse set of skills. Companies – in oil & gas, in telecommunications, in consumer goods – have departments for Human Resources, Legal Affairs, and Finance, amongst many others. You will find internships in specific occupations, irrespective of the company’s sector. For instance; lawyers in oil & gas, engineering in telecommunications, or IT in consultancies.

3. Why are some company profile pages less complete?

Companies which subscribe to us have profile pages fully describing what they do. These pages display everything associated with the company – current internship positions and independent reviews about their internships in the past.

Companies without a subscription have a more brief description of what they do. Their pages do not advertise current internship positions. Reviews about their internships are displayed in the same manner. Your ability to read and write reviews remains the same for any company.

As we reach out to more companies and organisations through the year, less companies will have brief pages, and your search for internships will get a lot easier.

4. Do you update the internship listings regularly?

We update our internship listings as soon as companies approach us with new listings. We expect most companies to announce internships up to 5 months before their start date.

5. Why should I write a review?

Your review is an invaluable insight which cannot be found at any other public source. We want published reviews to help interns make better informed decisions when choosing where to work, and have clearer expectations of what they can learn.

Most importantly, they are reliable feedback for firms to improve their internships. This ensures that their time and resources are spent creating and improving internships of high quality.

6. How can I write a review?

HERE. Once submitted, we moderate; we either publish it, or reject it. We will never alter any submitted content. If the review breaches our Terms of Use, we will not publish it. Otherwise, your words will be published just as you wrote them.

7. Why is my e-mail address needed in the review form? Will you publish it?

We never reveal your e-mail address. We only use it to notify you when your review has been approved and published, or to contact you if your review has broken the Terms of Use. As we do not edit reviews, we will ask you to make the necessary changes, to avoid discarding entire reviews due to a few unintentional mistakes.

8. Do you allow anonymous reviews?

Yes. Instead of using your real name, opt for an anonymous nickname on the review form. We believe that anonymity can sometimes encourage more honest and critical reviews.

One inevitable downside is the chance that people will abuse their anonymity to criticize or praise companies without having worked for them at all.

As our review form covers several aspects of your internship and require some amount of detail, not only will fake reviewers face a tough time fabricating genuine reviews; it will also be easy to tell false reviews apart from those written from experience.

9. How do you verify that reviews are written by real interns?

We cannot. Although reviewers agree to write from true experience, we cannot verify all reviewers with their employers, as this would significantly lengthen the time taken to publish submitted reviews.

Our review form discourages impostors, but it is not impenetrable. As an extra measure, we require valid email addresses to help us when we encounter suspicious reviews. We believe that this is a necessary cost of welcoming contributions from any person, and of publishing your words exactly as they were written.

As moderators, we approve each and every post before it is published and are responsible for ensuring that they are balanced, fair, and truthful.

10. Do you reject reviews?

We only reject reviews which breach our Terms of Use. See FAQ #7.

11. How will I know my review has been approved and published?

See FAQ #7.

12. How can I delete my review after it has been published?

Should you want to take your review down, write to us at hello@theinterninsider.com using the same e-mail address you submitted your review with. We cannot meet requests from all reviewers to correct inaccurate information in their submissions, so please ensure you get it right the first time! It is only when our Terms of Use are breached that we will directly reach the writer to remove or rewrite parts of their review.

1. Why should I set up a personalised company profile page on The Intern Insider?

For a small yearly fee, you will set your company apart from the competition to students searching for summer internships. For many students, this internship search is the first time that they will learn about which work opportunities interest them. There isn’t a better way to reach out to the best Malaysian students and graduates, at home and abroad, and acquaint them with your work culture, your people, and your ideas.

Our yearly fee allows you to list your latest internship listings and place announcement posters about upcoming opportunities on your profile page. A profile page paints a fuller picture of your company to students who use The Intern Insider.

2. My company has not subscribed to the profile page offer but why is there a profile page under my company’s name?

Without a subscription, you cannot list internship opportunities or announcements. Neither will there be any descriptions of your company’s history, work, and purpose. With a subscription, you can word all these items precisely, and post unlimited internship listings.

Without a subscription, reviews about internships at your company can still be submitted and published. Aside from reviews submitted by your interns, there will be no other information about your company on The Intern Insider – no internship listings, no announcements, no descriptions.

3. How do I sign up for the personalised profile page?

We would love to hear from you and explain the whole process of subscribing with us. Throw us a message at hello@theinterninsider.com and we’ll be very excited to help. Otherwise, fill out this short form HERE to indicate your interest in setting up a profile page on The Intern Insider – and we’ll get back to you by the next day.

4. What is the Structured Internship Programme (SIP), and why is it restricted to particular firms?

The programme is a collaborative effort between TalentCorp Malaysia and Ministry of Education (MOE). It encourages participating firms to create meaningful internship experiences relevant to their industries. A structured internship gives the employer a chance to gauge the potential of a student and the student will also get a glimpse of working life at the firm.

Find out more from TalentCorp’s SIP website on the benefits your company can receive, and many other FAQs related to the programme.

5. Bad reviews of my company may tarnish my company’s brand. Can I ask a review to be deleted from The Intern Insider?

No. We cannot pull down reviews because of their unfavourable tone, but we do so only when they have breached our Terms of Use. If you think a review has broken these rules, please write to us at hello@theinterninsider.com. We will look into it and get in touch.

We want to stress that a bad internship review DOES NOT reflect the company’s practices – we’ve written about it separately here. Reviews reflect how an intern has personally experienced an internship. They are subject to bias and they depend on changing factors; the supervisor, the department, the time of year, and so on.

The Intern Insider exists to invite both praise and criticism for internships in Malaysia, where they are due. Our goal is the improvement of internships in Malaysia. We aim to contribute by providing employers with honest reviews of their internships, and by enabling students to be selective when choosing based on the testimonials of others. Combined, we hope that the resulting competition will benefit both employers and future employees.