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Community Growth"I've learned that having the right work culture and ambition help boosts the excitement of wanting to wake up and face the jam every morning for work." Full review »Merissa Jaffri , Bachelor of Arts (Hons) Accounting & Finance, University Of The West Of England, BristolRatings
Enjoyment Support & Guidance Environment & Location How Rewarding Was It? Average 5How many weeks was it for?9 weeksMonthly payRM 500What did you do?
I was under the community growth department, hence my duty was to reach out to the community of SAYS.com to assist in any issues faced by the users while on the site. I was also in charge of curating news remixes of the current happenings to keep the users and site up-to-date using mass communication like Twitter, Facebook, blogs and e-mail. I was also given the opportunity to generate new ideas to help expand the growth of the userbase in the country. I did a lot of landing videos and advertisements for our clients that were Petronas, Groupon, Facebook, Mastercard etc under SAYS. Other than that, I led a project that a few other interns and I started called the "Padawan Program" which is now the official internship programme for SAYS. We were one of the first few interns to work at SAYS and we felt that a proper internship programme would be good as the company practices a different work culture, so there are things that a newcomer would want to know before coming in to work on the first day (eg: like not having to wear proper office attire to work, bringing your own ping-pong gears to work). So we created an infographic prep kit that is available for download on the webpage to help prep future interns. We also created blog posts and a short video of the company to give people a rough idea on how things are in the office.What did you learn?
I did a lot in the 1.5 months I was there, so there were many things that I learned from my internship at SAYS. I definitely got a feel of how it was to work in a start-up media company. The overall experience was basically really interesting as I was put under the community growth department although I am an Accounting and Finance major. I liked it that my employers allowed me to explore a different field altogether as versatility is their aim. I definitely expected myself to do less than what I had done throughout my whole internship. There were many things to achieve every day and the key to keeping up with my daily goals was to write it down on post-it notes and to make sure I've achieved at least half in a day. What made my experience at SAYS the best was that my employers did not limit the things that I could do for the company and they wanted me to "go crazy" whenever I felt appropriate. So all I had to do was get a presentation and a meeting ready with the right people in the office to pitch my ideas. The level of trust they had in their employees were encouraging. I've learned that having the right work culture and ambition helps boost the excitement of wanting to wake up and face the jam every morning for work. It is important to feel like you belong in a place where you spend most of your time at, other than your own home.Was your supervisor supportive?
My mentors actively involved me, ensured I gained from the internship and made up for lack of structure with active improvisation. They were really supportive throughout the time I was there. I was given tasks that I thought I couldn't pull off, but with the right amount of encouragement and guidance, I managed to pull it off in the end. This internship was my first job, so I was unsure on how things work in a corporation. Being the youngest in the office made me feel small and intimidated, but my supervisors treated me otherwise, so that was definitely a boost to my confidence. The CEO of SAYS, Khailee Ng, was my biggest inspiration throughout the time I was there. Although he was busy with a lot of work, he took the time to sit around and got to know the interns. I was given the opportunity to participate in meetings, and the Padawan Programme was initiated and encouraged by him. He also trusted me with a few other small projects that he believed I could do. That gave me the spirit to want to leave a mark in the company before my contract ended.What could be improved? What could you have done better?
I felt lost in my first 2 weeks there as no proper introduction to the team was given. I did not have a proper mentor that I could talk to as well so that was a little hard. I think even the employees of SAYS were not ready to have an intern because we were one of the first to start that culture in the company. However because there is a proper internship programme now, I think SAYS should be well prepared already.Advice for future interns?
Anybody who is ambitious and eager to learn, also skillful. It is important for the applicant to be tech-savvy as most of the work done is in the form of digital media.
Content Curator"This was the first time I experienced an organic management structure, lesser hierarchies and bureaucracies, which meant everything had to be fast and 'malleable'." Full review »Chung Xiang Ning (Esther) , 3rd Year BA Arts (Communication & Writing), Monash University Sunway CampusRatings
Enjoyment Support & Guidance Environment & Location How Rewarding Was It? Average 5How many weeks was it for?12 weeksMonthly payRM 500What did you do?
The scope was outlined during the interview and I was re-briefed on my first day. My job scope as a Content Curator was to curate, moderate, update and create social media news for the company's website. My day usually starts with browsing through various news websites (Guardian, NY Times, the Star, Harian Metro, Sin Chew Jit Poh, etc.) and social media sites (Facebook, Twitter, blogs, etc.) for news. Then, my teammate and I will update the relevant news. We will also discuss and coordinate the creation of new news for the website. The KPI is 6 news per day, one for each genre (news, sports, entertainment, etc.).What did you learn?
My mentor was particularly helpful and caring. She was both a mentor and a fellow teammate: she teaches, monitors and sought our opinion for most developments to the website. This is my first time working in a relatively small, start-up company, the biggest lesson I learned had to do with management structure and interpersonal relationship. This was the first time I experienced an organic management structure, lesser hierarchies and bureaucracies, which meant everything had to be fast and 'malleable'.Was your supervisor supportive?
-What could be improved? What could you have done better?
-Advice for future interns?
Students from media and communications background or those seeking to venture into the communications and journalism field will benefit greatly as they are able to apply classroom theories into real life and social media. I actually think anybody with the mindset set on learning will enjoy this internship as social media is very much integral to our lives right now.
Marketing"Your supervisors encourage you to venture into new areas the organization has never gone into, trying out new methods that may or may not work." Full review »Sam , 2nd Year Marketing, University of South AustraliaRatings
Enjoyment Support & Guidance Environment & Location How Rewarding Was It? Average 5How many weeks was it for?8 weeksMonthly payRM 500What did you do?
I knew who I was going to work with beforehand, but was warned that the responsibilities pile on as needed. I started out with handling inquiries on their community relations system, but moved on quickly to conversation strategizing, copywriting, planning for media buying, negotiating with world renowned bloggers to penetrate new markets.What did you learn?
All your tasks are based on your own learning as well. Your supervisors encourage you to venture into new areas the organization has never gone into, trying out new methods that may or may not work. The point is your growth, and perhaps theirs as well.Was your supervisor supportive?
-What could be improved? What could you have done better?
-Advice for future interns?
1. People interested in writing, in digital marketing and social media. 2. Just about anyone who works well with people, and is able to generate practical ideas.