|Full Address||D'House, Lot 10, Jalan Delima 1/1, Subang Hi-Tech Industrial Park,Shah Alam, 40000, Malaysia|
|Support & Guidance||
|Environment & Location||
Customer and Operations, Site Acquisition and Compliance Management(ACM)This internship will expose you to various management processes in acquiring telecommunication sites and you will be able to experience whats its like to be part of DiGi's mission in delivering 'Internet for all' . Full review »Electrical and Electronic Engineering, UNMCRatings
Enjoyment Support & Guidance Environment & Location How Rewarding Was It? Average 4.5How many weeks was it for?13 weeksDate of completion09/2014Monthly payRM 500What did you do?
My department is responsible for obtaining land sites for the construction of permanent base transceiver stations and portable base transceiver stations to provide coverage to users as part of the network expansion plan as well as handling any compliance issues. During my time here, I assisted in managing the portable base station database. I filtered out the database, did site category profiling and prepared a new database containing the list of portable sites using genset power and their corresponding landlords contact details along with their site category. I was given full ownership of this task and when finished I notified my senior associate for his inspection. I also prepared site securing documents as part of the site securing process which are pre-rental agreements between DiGi and landlords. Additionally, I prepared site visit verification reports which contain essential information about a site before DiGi engages contractors to prevent fraud.
I also went for a few site visits to a portable tower structure, equipment manufacturing factory and also to perform a RF test at a site. I also spent a week in Radio Detailed Planning (RDP) to help with NIMS project where I managed a centralized system to create and configure (Radio Access Network)RAN for LTE new sites. I also helped the team to submit payment requests to Site Utility Management which my department works closely with. I also interacted frequently with line managers to obtain their approval for documents.A bit about your intenrship interview
The interview was a phone interview and was conducted by my supervisor and a senior associate. The interview process began with my supervisor introducing himself and began explaining about the job scope, tasks and responsibilities. After explaining about the job scope, I was asked to introduce myself. The interview session was more of a getting to know each other better and that I would be contacted by HR in a few weeks time.What did you learn?
I learnt a lot from my time here in DiGi which was a really good exposure. Regarding work, I learnt about the many types of base station structures. I learnt about the site acquisition and securing process before a site can be declared on-air. I learnt about the RF(Radio Frequency) measurement details, public safety exposure limit and RF misconceptions perceived by the general public. I learnt about LTE architecture and connections during my with RDP. The biggest take-away were definitely more to the human or people side of things.
I have learnt on how one should always ask questions and challenge one another by observing how the line managers interact with one another and by interacting with a few personally. This is important as I have seen how it can promote ideas and solutions as well as promoting the mind. I also learnt how to plan oneself and this can be for anything, we have to know how to set our directions and put little goals on how we can achieve it. This internship also indirectly made me a more positive person since I am constantly involved and interacting with my team. I have also learnt about responsibility, accountability and ownership. This relates on how we should be responsible for our work, take accountability if anything goes wrong and establish our credibility by taking ownership of our work. However the most important thing that I have learnt is to do our job well, learn new things and always make new friends.Was your supervisor supportive?
My supervisor and team are very helpful. The whole team is very 'loud' where everyone is constantly having fun and interacting with each other which makes it a refreshing scene rather than being in a quiet office. The team is also very helpful in providing advice relating to work matters and also made time to answer any questions I had, work-related or not. My supervisor is a very cool and dynamic guy. During my time interacting with him, I have learnt all that I have written above and successfully identified my own weaknesses. One person should always strive to improve oneself and I used this as a stepping stone to continue moving forward.
My supervisor periodically checks up on how I'm doing and is very motivational. He also advised me that one should be never afraid to speak up when challenged as long as you have the facts and figures to back you up and this is an important mentality to have in the working world. Overall, my supervisor and team can be considered as brothers and sisters and they are all very open-minded and professional.What could be improved? What could you have done better?
The only thing that I think could have been done better is to give interns access to software that are used in the associated department. For example, in my department interns were denied access to a certain software which was used which did not allow me to help out the team with some of their tasks.
I also wished I had gotten a complimentary Digi T-shirt.Advice for future interns?
People who enjoy interacting and learning more about life rather than book stuff(which you will also learn) are definitely encouraged to apply to the ACM department. It will definitely change your practical outlook on life if you are someone who knows their own weaknesses and want to improve.
I personally feel no matter which company, you will always learn something new because you will come out from the internship with fresh knowledge and having a solid base to move forward so try to get exposure from these working people who can really give good advice to you.